CrowdSourcing as a form of Transparency

I've been experimenting with a hosted network management product called Spiceworks. While it has some neat ideas for larger networks, the target market is smaller networks. This Justin James Tech Republic story describes how Spiceworks is integrating crowdsourcing into the product. Whether this is ultimately successful may be debatable, but the notion of incorporating community-based works exposes some parts of the underlying technology, as well as how that technology is managed. I would argue that this is one form of transparency that can effectively leverage "web 2.0" capabilities.

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